A IP Advisor has Retired and You're Taking Over Their Accounts¶
- Get a list of all of the former agent's clients.
- Enter them into your Google Contacts and add them to a temporary label "John's former clients", and to your "Newsletter" label to send them your monthly email newsletter.
- Have the former rep send/call the text below.
- Then, you email/call each one with the text below.
- After they agree, then send them the Agent Change form via DocuSign.
Letter/Call from Retired Rep to Former Clients¶
Hello Client, The reason for my call is that I've decided to retire from my part-time career as a financial advisor. I really enjoy helping families like yours, but with new work and personal responsibilities I fear I can't provide the level of service my clients deserve.
What that means for you: Your investment accounts will not be affected. They are still with American Funds and not changes will be made.
I've asked my manager and mentor, Michael Thomas, to be your personal Advisor. All we need to do is fill out a form to assign him to your accounts.
Letter/Call from New Rep to Clients You're Taking Over¶
Dear Mr. XXX
My name is Michael Thomas and I am a Financial Advisor and John Galt's former manager.
As you probably know, John has decided to retire from the investment industry. He has asked me to take care of your accounts. This change only requires one form (via DocuSign), and no money is being moved and there is, of course, no cost to you.
Please let me know any questions you have, or if you're ready for the paperwork.
You've Moved from Another Firm to IP¶
Letter to Your Clients After Moving¶
Dear Client,
I have a big announcement… after {xxx} years at {former firm} I decided to leave and find a better broker/dealer to work with. After extensive research I have found the right fit for me, Innovation Partners. I made this decision for one overriding reason: it will meaningfully enhance the quality of the work I’m able to do for my clients, as well as the quality of my family’s life.
As wonderful as this is for me, it doesn’t directly affect you or your accounts. A broker/dealer is merely the firm that process my paperwork and payroll, manages compliance and sets-up the agreements between me and the investment firms (such as American Funds).
However, for me to continue to manage your investments I will kindly ask you to complete *one form** (via DocuSign) to re-assign me to your accounts. This will NOT alter your account in any way and there is NO charge.*