title: Directory description: [AFW H.2] Directory of key Innovation Partners employees, Fund Families, Vendors and Wholesalers. published: true date: 2026-06-30T08:08:28.463Z tags: editor: markdown dateCreated: 2021-05-01T04:57:16.918Z
Innovation Partners, LLC¶
Innovation Partners is a SEC registered RIA, broker-dealer, and independent marketing organization based in Charlotte, NC.
Tabs¶
Basic Info¶
- Home Office:
5950 Fairview Road, Suite 140, Charlotte, NC 28210Google Maps - Phone: 704.708.5461
- Email: management@ipfinancialservicesllc.com
- Assets Under Management:
$20+ billion - Agents (securities & life):
2,500+ - Active in states: 47
Broker/Dealer¶
- FINRA BD Listing
- Established:
11/19/2007 - FINRA CRD #:
146344 - IP B/D Branch Number:
24231 - B/D website
Advisory¶
- SEC Advisory Listing
- Established:
10/24/2013 - SEC #:
8-67812 - Advisory website
IP Agent Resources¶
- Advisor Website
- IP Advisor Portal
- The username is your
IP Rep ID #.
- The username is your
- The password was issued to you in your Welcome email. Unfornately you can't change it.
- IP Reports / CRM / Client
Third-Party Help¶
| Name | Company | Title | Email | Phone | Duties | |--|-|-|-|-|-|-|-|-| | Adam Hood | Transamerica | Internal VA Wholesaler, CA | adam.hood@transamerica.com | 720-493-8005 | | Kyle Kostes | Jackson National | Orange County Internal Wholesaler for VAs | prescot.nelson@jackson.com | 615-205-9389 | Orange County Internal Wholesaler | Leslie Hale | Heritage Living Trust | President | leslie@heritagelivingtrust.com | 888-437-8778 | Helps you build living trusts, land trusts & LLCs. | Garrett Dwyer | Mortages in California | Senior Loan Officer | garrett.dwyer@homeownersfirst.com | 949.285.7420 | Does residentail mortgages and reverse-mortgages. | Nate DeLong | Future Plan | 401k Third Party Administrator | nate.delong@futureplan.com | 714-326-0400 | Helps you design 401k plans and administer them. | Christina Scatoloni | Scatoloni Insurance Services | Health Insurance Agent | tipc@earthlink.net | 310-698-5800 | offers health insurance plans from all major carriers | Michele Feliz | Feliz & Associates | EA & Owner | | (714) 692-7712 | Does my taxes | Andrew Kadera | Allco Fullerton Insurance | | | (714) 322-7665 | Car insurance agent | Greg Lerman | | Certified Notary | | 949-609-9653 | SoCal | Ryan Schuhmann | Ethos | Account Manager | ryan.schuhmann@getethos.com | 415-237-2001 | Appointment Scheduler
Fund Families / Variable Annuity Firms / Vendors¶
American Funds / Capital Group¶
Tabs¶
For Advisors¶
- American Funds Upload Applications
- Your client acconts
- Share Class Comparison Tool
- Funds Performance Stats
- Lumin app for news & updates
- Capital Ideas: blog & articles
- Capital Ideas Investing Podcast
- Capital Group Retirement Plan Tuesday webinars
- Capital: The Story of Long-Term Investment Excellence book
- American Funds Service Company, P.O. Box 6007, Indianapolis, IN 46206-6007
- americanfunds.com/individual
- capitalgroup.com/advisor
- phone client: 800.421.4225
- phone advisor: 800.421.0180
- fax: 888.421.4351
For Clients¶
- American Funds Client web site
- American Funds ICA fund data
Transferring Into¶
MAILING - Non-qualified accounts: American Funds Service Company, P.O. Box 6007, Indianapolis, IN 46206-6007
- Qualified accounts: Capital Bank and Trust Company, P.O. Box 6164, Indianapolis, IN 46206-6164
WIRE TRANSFER INTO AMF
- Wells Fargo Bank
- ABA: #121000248
- Account #: 46000-76178
- Note: For credit to the account of American Funds Service Company
- FBO JOHN CLIENT (client)
- FFC XXXXXXXXX (account #)
- If the bank requires a street address for Wells Fargo, use the following: 420 Montgomery Street, San Francisco, CA 94104
Once completed, I'll need three bits of info to tell American Funds: - Your bank's name - A transaction # (if they have it) - The exact amount.
Transferring Away From¶
Watch AMF no-ACH-for-indirect-rollover & extra form VIDEO
- Customer phone: 800-421-0180
- Any rollovers from AMF for more than $50,000 require a signature guarantee.
Non-qualified accounts: American Funds Service Company (non-qualified accounts)
- Address: P.O. Box 6007, Indianapolis, IN 46206-6007
Qualified Account: Capital Bank and Trust Company
- Address: P.O. Box 6164, Indianapolis, IN 46206-6164
401k's¶
-
Susanna Chan, Retirement Plans Councelor
- Susanna.Chan@capgroup.com
- 800-421-3119
Social Media¶
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AIC Advisor Group¶
Tabs¶
Basic Info¶
For Advisors¶
For Clients¶
Processing Business¶
Transferring Into¶
Transferring Away From¶
heir broker dealer is Sentra Securities and they require a liquidation call (800) 748-5673. THEY will sit on the request until client calls. DO NOT send transfer just have client call and liquidate & request a check. (verify if they will withold taxes and if they charge to respond to request for transfer and if they charge to liquidate)
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AIG Sun America Trust¶
Tabs¶
Basic Info¶
For Advisors¶
For Clients¶
Processing Business¶
Transferring Into¶
Transferring Away From¶
Sun America Trust custodian $50 to close the account and $35 yearly maintenance fee & Signature Guarantee.
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Americo Financial Annuity¶
Tabs¶
Basic Info¶
For Advisors¶
For Clients¶
Processing Business¶
Transferring Into¶
Transferring Away From¶
Requires their own paperwork
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Empower / County of Orange CA 457 Plan¶
Tabs¶
Basic Info¶
- Phone: 866.457.2254
- Website
For Advisors¶
For Clients¶
Processing Business¶
Transferring Into¶
Transferring Away From¶
Client can call in and request the rollover check. They need to provide the cutodian whom the check will be made out to, such as "Capital Bank & Trust" and the account # of the IRA. I recommend making a 3-way call so you can guide the conversation.
They will not mail or wire it directly to the neww firm. They will send the client a check made out to the custodian. You can request an overnight for $40 taken out of the client's account.
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Fidelity Investments¶
Tabs¶
Basic Info¶
-
Customer service:
800-343-3548 -
Mailing address:
Fidelity Investments, P.O. Box 770001, Cincinnati, OH 45277-0002
For Advisors¶
For Clients¶
- 800-343-3548
Processing Business¶
Transferring Into¶
Transferring Away From¶
- Mailing address:
Fidelity Investments, P.O. Box 770001, Cincinnati, OH 45277-0002 - Phone:
800.343.3548 - Fax:
877-236-4162
- For 401k rollovers a common phone is:
800.635.4015For 401ks the client must call in and initiate the transfer. The check will be mailed to the client and the client sends it on to the new custodian/
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FuturePlan 401k TPA¶
Tabs¶
Basic Info¶
- Customer service:
xxx - Client & Advisor login: https://my.futureplan.com
Contacts¶
- Nate DeLong
- Initial contact for info and plan design.
- nate.delong@futureplan.com
714-326-0400
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Jackson National Variable Annuities¶
Tabs¶
Basic Info¶
- Funds Performance Stats
- jackson.com/index.xhtml
- customercare@jackson.com
- linkedin.com/company/jackson
- twitter.com/JacksonNational
For Advisors¶
For Clients¶
- Email for clients: customercare@jackson.com
- Phone for clients: 800.701.0125
Transferring Into¶
PHYSICAL CHECK
- Regular mail: P.O. Box 30314, Lansing, MI 48909-7814
- Overnight mail: 1 Corporate Way, Lansing, MI 48951
WIRE TRANSFER
- Payee: Bank of America, 100 West 33rd Street, New York, NY 10001
- Routing Number: 026009593
- Credit to: Jackson National Life FBO <client name, Jackson Contract #xxx>
- Account Number: 385015933104
Transferring Away From¶
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John Hancock¶
Tabs¶
Basic Info¶
For Advisors¶
For Clients¶
Processing Business¶
Transferring Into¶
Transferring Away From¶
Requires their own forms.
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Merrill Lynch¶
Tabs¶
Basic Info¶
For Advisors¶
For Clients¶
Processing Business¶
Transferring Into¶
Transferring Away From¶
401k Rollover They will not accept paperwork, client must call in with the advisor. 800 345 2345 automated, press "0" then "#" to get to human. 7 - 8pm central time. m-f
I've rolled over some BofA/Merrill Lynch accounts. I use this address for the transfer paperwork and haven't had any problems: Mailstop 29076 - 3315 Central Ave Hot Springs, AR 71903
I also rolled a traditional IRA in March of 2013, and was informed that I should send the forms to: "Merrill Edge Advisory Center" which may or may not be the same as you would for your transfer, however the Mailstop, and address is the same as Steven has stated above. I have two phone numbers listed on the transfer forms also: Assistance 888-654-6837 and Transfers 904-218-1909. Please know, they also required a signature guarantee and I cannot remember what their threshold was for this. My rollover was $100k.
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PFS Investments (including MetLife VA)¶
Tabs¶
Basic Info¶
For Advisors¶
For Clients¶
Processing Business¶
Transferring Into¶
Transferring Away From¶
Mutual Funds
- Note: PFSI directly handles Legg Mason and other fund companies. However, American Funds sold via PFSI are actually handled by the fund companies directly, and all requests should be sent there.
- Client phone number: 800.544.5445
- Mailing address to send request: PFS Investments, Po Box 9662, Providence RI 02940-9662
Are the Legg Mason and Invesco accounts within the PFSI Platform? If so, the money is not directly invested in Legg Mason or Invesco (VanKampen). i.e. Neither you nor the client could call either of these fund companies and get information because there is no record of an account. PFSI invests the money but the account is in their name. In any case, you could wait until the CDSC expires and the shares convert to A shares (usually in 10 years). Or transfer the money directly to Legg Mason or Invesco from PFSI, but there would not be a Transfer-in-kind because you cannot open an new investment account with B shares. The 3rd option is to do the transfer to American Funds. Just remember, any money coming out of PFSI requires a Medallion Signature Guarantee for the account holder(s).
I've never dealt with B shares, but when I was going from PFS Legg Mason A shares to "street" Legg Mason A shares I used Legg Mason's new account application as well as the Transfer in Kind paperwork. You do need a med sign guar for the transfer in kind. +J Kevin Pate I've never gotten med sign guaranteed when I went from PFS to Amer Funds. I think if it's more than $50,000 you may need one.
MetLife PrimElite Variable Annuity
- There are no special forms nor signature guarantee required.
- Mailing address
- Regular mail: MetLife, Po Box 10426, Des Moines, IA 50306
- Overnight: MetLife, 4700 Westown Parkway, Suite 100, Des Moines, 50266
- You can also fax the rollover request to: 877.549.5850
Phone: 888.556.5412
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Sammons Variable Annuities / IRA Platform¶
Tabs¶
Basic Info¶
- https://www.srslivewell.com
- Overnight mail:
8300 Mills Civic Pkwy, West Des Moines, IA 50266 - Regular mail:
PO box 9261, Des Moines IA, 50306 - New business paperwork: securitiesnb@sfgmembers.com
- Securities post issue: securitiespi@sfgmembers.com
- General questions: Securities@sfgmembers.com
For Advisors¶
For Clients¶
Processing Business¶
Transferring Into¶
Transferring Away From¶
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SBC Pension Plan¶
Tabs¶
Basic Info¶
For Advisors¶
For Clients¶
Processing Business¶
Transferring Into¶
Transferring Away From¶
the 401k requires a liquidation call the pension plan requires their own paperwork
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Transamerica VA¶
Tabs¶
Social Media¶
For Advisors¶
For Clients¶
Processing Business¶
Transferring Into¶
Wire transfer into Transamerica
Step 1
- To: HSBC Bank USA NA—ABA # 021001088 425 5th Ave, 21st Floor, New York, NY 10018
- For the Account of TRANSAMERICA LIFE INSURANCE COMPANY
- Transamerica Life Insurance Company Account # 000168106
- For the attention of: Annuity Products and Services
- FBO:
- Telephone number 1-866-835-8868
Step 2
Fax the wire detail and transmittal to:
-
Attn: Incoming Wire Detail
-
FBO [client mae]
-
Transamerica Policy # [policy #]
-
Fax #: 866-878-2941
Snail Mail
- Address: Transamerica, 6400 C Street SW, Cedar Rapids, IA 52499
- Phone: 800-525-6205
Transferring Away From¶
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Vanguard¶
Tabs¶
Basic Info¶
Vanguard doesn't do faxes anymore. Either:
1. upload it to their system. You'll have to create a client profile for yourself as the advisor acting like a client.
2. Mail it to: Vanguard, PO box 982901, El Paso, TX 79998-2901
For Advisors¶
For Clients¶
Processing Business¶
Transferring Into¶
Transferring Away From¶
esponds to our request quickly w/o additional requests Vanguard P.O. Box 1110 Valley Forge, PA 19482-1110
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Wachovia Securities¶
Tabs¶
Basic Info¶
For Advisors¶
For Clients¶
Processing Business¶
Transferring Into¶
Transferring Away From¶
Accepts and responds to our request for transfer
