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title: Directory description: [AFW H.2] Directory of key Innovation Partners employees, Fund Families, Vendors and Wholesalers. published: true date: 2026-06-30T08:08:28.463Z tags: editor: markdown dateCreated: 2021-05-01T04:57:16.918Z


Innovation Partners, LLC

Innovation Partners is a SEC registered RIA, broker-dealer, and independent marketing organization based in Charlotte, NC.

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Broker/Dealer
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IP Agent Resources




Third-Party Help

| Name | Company | Title | Email | Phone | Duties | |--|-|-|-|-|-|-|-|-| | Adam Hood | Transamerica | Internal VA Wholesaler, CA | adam.hood@transamerica.com | 720-493-8005 | | Kyle Kostes | Jackson National | Orange County Internal Wholesaler for VAs | prescot.nelson@jackson.com | 615-205-9389 | Orange County Internal Wholesaler | Leslie Hale | Heritage Living Trust | President | leslie@heritagelivingtrust.com | 888-437-8778 | Helps you build living trusts, land trusts & LLCs. | Garrett Dwyer | Mortages in California | Senior Loan Officer | garrett.dwyer@homeownersfirst.com | 949.285.7420 | Does residentail mortgages and reverse-mortgages. | Nate DeLong | Future Plan | 401k Third Party Administrator | nate.delong@futureplan.com | 714-326-0400 | Helps you design 401k plans and administer them. | Christina Scatoloni | Scatoloni Insurance Services | Health Insurance Agent | tipc@earthlink.net | 310-698-5800 | offers health insurance plans from all major carriers | Michele Feliz | Feliz & Associates | EA & Owner | | (714) 692-7712 | Does my taxes | Andrew Kadera | Allco Fullerton Insurance | | | (714) 322-7665 | Car insurance agent | Greg Lerman | | Certified Notary | | 949-609-9653 | SoCal | Ryan Schuhmann | Ethos | Account Manager | ryan.schuhmann@getethos.com | 415-237-2001 | Appointment Scheduler



Fund Families / Variable Annuity Firms / Vendors


American Funds / Capital Group

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Transferring Into

MAILING - Non-qualified accounts: American Funds Service Company, P.O. Box 6007, Indianapolis, IN 46206-6007

  • Qualified accounts: Capital Bank and Trust Company, P.O. Box 6164, Indianapolis, IN 46206-6164



WIRE TRANSFER INTO AMF

  • Wells Fargo Bank
  • ABA: #121000248
  • Account #: 46000-76178
  • Note: For credit to the account of American Funds Service Company
  • FBO JOHN CLIENT (client)
  • FFC XXXXXXXXX (account #)
  • If the bank requires a street address for Wells Fargo, use the following: 420 Montgomery Street, San Francisco, CA 94104

Once completed, I'll need three bits of info to tell American Funds: - Your bank's name - A transaction # (if they have it) - The exact amount.

Transferring Away From

Watch AMF no-ACH-for-indirect-rollover & extra form VIDEO

  • Customer phone: 800-421-0180
  • Any rollovers from AMF for more than $50,000 require a signature guarantee.

Non-qualified accounts: American Funds Service Company (non-qualified accounts)

  • Address: P.O. Box 6007, Indianapolis, IN 46206-6007

Qualified Account: Capital Bank and Trust Company

  • Address: P.O. Box 6164, Indianapolis, IN 46206-6164
401k's
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AIC Advisor Group

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Transferring Away From

heir broker dealer is Sentra Securities and they require a liquidation call (800) 748-5673. THEY will sit on the request until client calls. DO NOT send transfer just have client call and liquidate & request a check. (verify if they will withold taxes and if they charge to respond to request for transfer and if they charge to liquidate)


AIG Sun America Trust

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Sun America Trust custodian $50 to close the account and $35 yearly maintenance fee & Signature Guarantee.


Americo Financial Annuity

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Requires their own paperwork


Empower / County of Orange CA 457 Plan

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Transferring Away From

Client can call in and request the rollover check. They need to provide the cutodian whom the check will be made out to, such as "Capital Bank & Trust" and the account # of the IRA. I recommend making a 3-way call so you can guide the conversation.

They will not mail or wire it directly to the neww firm. They will send the client a check made out to the custodian. You can request an overnight for $40 taken out of the client's account.


Fidelity Investments

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  • Customer service: 800-343-3548

  • Mailing address: Fidelity Investments, P.O. Box 770001, Cincinnati, OH 45277-0002

For Advisors
For Clients
  • 800-343-3548
Processing Business
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  • Mailing address: Fidelity Investments, P.O. Box 770001, Cincinnati, OH 45277-0002
  • Phone: 800.343.3548
  • Fax: 877-236-4162


  • For 401k rollovers a common phone is: 800.635.4015 For 401ks the client must call in and initiate the transfer. The check will be mailed to the client and the client sends it on to the new custodian/


FuturePlan 401k TPA

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Jackson National Variable Annuities

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PHYSICAL CHECK - Regular mail: P.O. Box 30314, Lansing, MI 48909-7814 - Overnight mail: 1 Corporate Way, Lansing, MI 48951


WIRE TRANSFER - Payee: Bank of America, 100 West 33rd Street, New York, NY 10001 - Routing Number: 026009593 - Credit to: Jackson National Life FBO <client name, Jackson Contract #xxx> - Account Number: 385015933104

Transferring Away From


John Hancock

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Requires their own forms.


Merrill Lynch

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401k Rollover They will not accept paperwork, client must call in with the advisor. 800 345 2345 automated, press "0" then "#" to get to human. 7 - 8pm central time. m-f

I've rolled over some BofA/Merrill Lynch accounts. I use this address for the transfer paperwork and haven't had any problems: Mailstop 29076 - 3315 Central Ave Hot Springs, AR 71903

I also rolled a traditional IRA in March of 2013, and was informed that I should send the forms to: "Merrill Edge Advisory Center" which may or may not be the same as you would for your transfer, however the Mailstop, and address is the same as Steven has stated above. I have two phone numbers listed on the transfer forms also: Assistance 888-654-6837 and Transfers 904-218-1909. Please know, they also required a signature guarantee and I cannot remember what their threshold was for this. My rollover was $100k.


PFS Investments (including MetLife VA)

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Mutual Funds

  • Note: PFSI directly handles Legg Mason and other fund companies. However, American Funds sold via PFSI are actually handled by the fund companies directly, and all requests should be sent there.
  • Client phone number: 800.544.5445
  • Mailing address to send request: PFS Investments, Po Box 9662, Providence RI 02940-9662

Are the Legg Mason and Invesco accounts within the PFSI Platform? If so, the money is not directly invested in Legg Mason or Invesco (VanKampen). i.e. Neither you nor the client could call either of these fund companies and get information because there is no record of an account. PFSI invests the money but the account is in their name. In any case, you could wait until the CDSC expires and the shares convert to A shares (usually in 10 years). Or transfer the money directly to Legg Mason or Invesco from PFSI, but there would not be a Transfer-in-kind because you cannot open an new investment account with B shares. The 3rd option is to do the transfer to American Funds. Just remember, any money coming out of PFSI requires a Medallion Signature Guarantee for the account holder(s).

I've never dealt with B shares, but when I was going from PFS Legg Mason A shares to "street" Legg Mason A shares I used Legg Mason's new account application as well as the Transfer in Kind paperwork. You do need a med sign guar for the transfer in kind. +J Kevin Pate I've never gotten med sign guaranteed when I went from PFS to Amer Funds. I think if it's more than $50,000 you may need one.

MetLife PrimElite Variable Annuity

  • There are no special forms nor signature guarantee required.
  • Mailing address
  • Regular mail: MetLife, Po Box 10426, Des Moines, IA 50306
  • Overnight: MetLife, 4700 Westown Parkway, Suite 100, Des Moines, 50266
  • You can also fax the rollover request to: 877.549.5850

Phone: 888.556.5412


Sammons Variable Annuities / IRA Platform

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SBC Pension Plan

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the 401k requires a liquidation call the pension plan requires their own paperwork


Transamerica VA

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Processing Business
Transferring Into

Wire transfer into Transamerica

Step 1

  • To: HSBC Bank USA NA—ABA # 021001088 425 5th Ave, 21st Floor, New York, NY 10018
  • For the Account of TRANSAMERICA LIFE INSURANCE COMPANY
  • Transamerica Life Insurance Company Account # 000168106
  • For the attention of: Annuity Products and Services
  • FBO:
  • Telephone number 1-866-835-8868


Step 2

Fax the wire detail and transmittal to:

  • Attn: Incoming Wire Detail

  • FBO [client mae]

  • Transamerica Policy # [policy #]

  • Fax #: 866-878-2941



Snail Mail - Address: Transamerica, 6400 C Street SW, Cedar Rapids, IA 52499 - Phone: 800-525-6205

Transferring Away From


Vanguard

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Vanguard doesn't do faxes anymore. Either: 1. upload it to their system. You'll have to create a client profile for yourself as the advisor acting like a client. 2. Mail it to: Vanguard, PO box 982901, El Paso, TX 79998-2901

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esponds to our request quickly w/o additional requests Vanguard P.O. Box 1110 Valley Forge, PA 19482-1110


Wachovia Securities

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Accepts and responds to our request for transfer